Effective Date: 18 September 2024

Synergy Systematics (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

1. Information We Collect

We may collect the following personal information:

• Name
• Email address
• Phone number

Additionally, we allow Facebook and Google Analytics to track user interactions on certain components of our website for marketing and analytics purposes. However, we do not personally collect or store this tracking data.

2. How We Collect Information

The personal information we collect is voluntarily provided by you when:

• You submit your details to download our free lead magnet.

We also use cookies and similar technologies to track engagement on our website through third-party services such as Facebook and Google Analytics. These cookies help us understand how users interact with our website and improve the experience for future visitors.

3. Purpose of Collecting Personal Information

We collect your personal information for the following purposes:

• To provide marketing and sales communication related to our services.
• To manage and enhance your experience with Synergy Systematics.

4. Sharing of Information

We may share your personal information with trusted third-party service providers to help us operate our business, such as:

• Zapier: To automate the addition of data to our internal spreadsheets on Google Workspace.
• HubSpot CRM: For customer relationship management.
• JotForm: To capture and store information provided through forms.
• Mailchimp: To manage email marketing campaigns.

We do not sell, trade, or otherwise transfer your personal information to third parties, except as required by law or with your consent.

5. Storage and Protection of Personal Information

Your personal information is stored securely on platforms such as Google Drive, HubSpot, and other services mentioned in Section 4. We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure.

6. User Rights

If you wish to access, update, or delete your personal information, you can contact us at admin@synergysystematics.com.au. 

Additionally, you may unsubscribe from any of our email campaigns by clicking the “unsubscribe” link at the bottom of our emails.

7. International Transfer of Information

We do not transfer your personal data outside of Australia.

8. Cookies and Tracking Technologies

We use third-party services such as Facebook and Google Analytics to track and analyze interactions on our website. These services use cookies and similar tracking technologies to collect data such as user behavior and engagement.

You can control how cookies are managed by adjusting your browser settings or through third-party opt-out tools.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: admin@synergysystematics.com.au
Phone: 0415200220